Services

Services provided encompass:  speaking engagements including conference keynote speeches; training courses; and consulting advice and support in the areas of project portfolio and benefits management – including maturity assessments against the Managing Benefits standard.

My full CV is available on request and a short bio is available here.

 

Consulting Advice & Support: 

  • Organisational maturity & benchmarking assessment against the Managing Benefits standard (see outline attached here)
  • Business Case development
  • Investment appraisal and portfolio prioritisation
  • Facilitating benefits mapping workshops
  • Development and application of Benefits Management Strategies, Benefits Realisation Plans and Benefit Profiles
  • Independent review and assurance including post implementation reviews.

Consulting advice & support is charged at a rate per 1/4 hour.  Billing on the basis of 15 minute increments provides clients with enhanced control and value for money.

 

Training courses & Conference presentations: 

  • Managing Benefits Problems, Causes, Solutions
  • Project Portfolio Management – Influencing the weather?
  • Cognitive Biases & Decision-Making – laying the basis for effective investment management of change
  • Specialist series:
    • Realising Benefits from IT
    • Realising Benefits from Complex Projects & Programs
    • Realising Benefits from Partnering & Alliancing
    • Realising Benefits from Contestability & Externalisation
    • Effective Governance of Change

For more information on each of the above, see below.

 

Managing Benefits – Problems, Causes, Solutions

Unknown

 

 

Fool

cmi

 

 

 

 

 

 

The reason organisations invest in projects, programmes and change initiatives is to realise benefits – whether in terms of reduced spend, increased revenue, some measurable contribution to a strategic objective, risk reduction, or meeting a legal/regulatory requirement. Yet research consistently finds that most organisations, public and private, continue to struggle in demonstrating a return on their investments in change.

Addressing this calls for a fundamentally different approach from the way we typically manage benefits – one that goes beyond the usual techniques of cost/benefit appraisal, benefits mapping and project-based, backward-looking tracking against forecast, to address the underlying causes of the failure to realise the full potential benefits from our investments in change.

In so doing we explore the techniques, tools and practices that have been shown to work in a variety of settings, with practical real world examples that can be applied to improve your organisation’s track record of success by:

  • Ensuring that we build on the foundations of robust and realisable benefits forecasts;
  • Looking beyond hurdle rates of return to capture all forms of value; and
  • Exceeding the benefits forecast to optimise benefits realisation.

 

Managing Benefits Training Courses & Presentations – from the author (and chief examiner) of Managing Benefits

  • Conference Keynote presentations – 30 minutes to an hour

In-house & Public/Open training courses

  • Managing Benefits Awareness Raising session – 60 minutes
  • Managing Benefits Seminar – ½ day
  • Managing Benefits Masterclass – 1 day
  • Managing Benefits Boot Camp – 2 day (Masterclass plus extended practical exercises)

Rates for the above are negotiable and are dependent on the amount of tailoring requested – please contact me for more details (stephen.jenner5@btinternet.com).

 

Project Portfolio Management - Influencing the weather?

MoP

Gower

EPMC

 

 

 

 

 

 

 

 

 

The case for project portfolio management is overwhelming – and yet research indicates that many organisations struggle to implement it effectively. Steve Jenner (co-author of the Cabinet Office/OGC guidance, ‘Management of Portfolios’, and former chair of the APM Portfolio Management SIG) provides an overview of the key factors that need to be addressed if we are to realise the full potential benefits from our investment in change, along with practical examples and case studies.

 

Project Portfolio Management Training Courses & Presentations – from the co-author of ‘Management of Portfolios’

  • Conference Keynote presentations – 30 minutes to an hour

In-house & Public/Open training courses

  • Project Portfolio Management/Management of Portfolios Awareness Raising session – 60 minutes
  • Project Portfolio Management Seminar – ½ day
  • Project Portfolio Management Masterclass – 1 day

Rates for the above are negotiable and are dependent on the amount of tailoring requested – please contact me for more details (stephen.jenner5@btinternet.com).

 

Cognitive Biases & Decision-Making – laying the basis for effective investment management of change

This course explores cognitive biases – what they are, how they can influence our decision making, and what techniques and methods can be used to ensure we invest (and continue invest) in the ‘right’ projects and programmes.

Rates for this half or one day course are negotiable and are dependent on the amount of tailoring requested – please contact me for more details (stephen.jenner5@btinternet.com).

 

Specialist Series (half or one day training courses):

  • Realising Benefits from Information Technology – my Managing Benefits courses but with a specific focus on IT.
  • Realising Benefits from Complex Projects & Programs
  • Realising Benefits from Partnering & Alliancing
  • Realising Benefits from Contestability & Externalisation – applying a strategic approach to public service delivery to achieve enhanced value for money.
  • Effective Governance of Change

Rates for these half or one day courses are negotiable and are dependent on the amount of tailoring requested – please contact me for more details (stephen.jenner5@btinternet.com).

 

Managing Benefits™ Maturity & Benchmarking Assessment

 

What is it?

An assessment of an organization’s maturity level (ranging from ‘Ad Hoc’ through to ‘Optimized’) against the Managing Benefits™ (2nd ed. 2014, APMG International/TSO) standard, encompassing evidence of:

  • Implementation of defined best practices, tools and techniques;
  • Consistent operation of these practices, tools and techniques; and
  • Impact of the above in terms of achieving improved returns on investment (RoI).

The Maturity & Benchmarking Assessment is undertaken by Stephen Jenner, Author & Chief Examiner of Managing Benefits™, with selected local market partners such as Global Project Performance.

 

Who is the Managing Benefits™ Maturity & Benchmarking Assessment designed for?

The Managing Benefits™ maturity assessment is designed for organizations that have made a serious commitment to improve the optimization of RoI from their projects and programme portfolio. Typically they will have completed the accredited training programme and have made some progress in implementing relevant practices, tools and techniques across the benefits management lifecycle.

 

How is the Maturity Assessment performed?

The assessment is tailored to each organization, but will typically be completed in a week. The process encompasses:

  • Organizational self-assessment against the Managing Benefits™ ‘Health Check’ assessment;
  • Independent assessment against the Managing Benefits™ ‘Health Check’ assessment – based on interviews with relevant staff and officials, and review of relevant processes and supporting documentation; and
  • Sample survey (anonymized) of key stakeholders to validate the findings and provide a basis for comparison of relative performance against benchmark data from organizations around the world.

 

Why should we consider a Managing Benefits™ Maturity & Benchmarking Assessment?

Benefits include:

  • Independent confirmation and recognition of progress made and overall level of maturity reached – by a team of global and local market experts;
  • Benchmarked assessment of progress against a database of results from organizations around the globe; and
  • A roadmap with specific recommendations for further improvement.