Stephen Jenner MSt, MBA, BA (Hons), FAPM, FCMA, CGMA

Infamously described by John Suffolk, former UK Government CIO as, “the rottweiller of benefits management.”

A Portfolio and Benefits Management professional and author of several books in the field. Steve has extensive experience at senior level as a member of the UK Senior Civil Service from 1999 to 2011.  Steve designs and delivers a range of masters and corporate programs for QUT Graduate Business School, Brisbane (stephen.jenner@qut.edu.au) including: Managing Benefits; Project Portfolio Management; Leading Strategic Initiatives & Programs; Leading Contestability; Developing Strategic Supplier Relationships; Strategically Managing Public Funds; Accountability & Governance; and Implementation of Complex Projects.  He also designs and delivers project management courses at other leading business schools.

From mid 2006 to 2008 he was Director of Criminal Justice IT, one of the largest IT-enabled business change programmes in Europe. He also headed the £2bn Criminal Justice System IT Portfolio from its establishment in 2005 to 2008. Steve designed, implemented and operated the CJS IT approach to Portfolio & Benefits Management that has been recognised internationally (in reports to the OECD and European Commission, and in a case study published by Gartner) and which won the 2007 Civil Service Financial Management Award. He also worked on the development of Project Portfolio Management and Benefits Management for the Cabinet Office as part of the Transformational Government and Service Transformation agendas, and led on benefits management research for the OGC PPM Standards Group.  Steve has acted as Benefits Management advisor on a range of cross government programmes.

Steve left the UK Civil Service in April 2011 and now provides independent portfolio and benefits management advice on major projects and programmes; provides training in Portfolio and Benefits Management; is co-author of the OGC/Cabinet Office (now Axelos), ‘Management of Portfolios’; and ‘business/soft skills’ lead assessor for the APMG’s CESG Information Assurance accreditation scheme.  He has also authored a new Guide – ‘Managing Benefits’ – which was launched in September 12 (2nd edition issued in 2014) – this is also the basis for accredited foundation and practitioner examinations from APMG-International for which Steve is the Chief Examiner.  

In addition to ‘Management of Portfolios’ and ‘Managing Benefits’, he is the author of, ‘Realising Benefits from Government ICT investment – A fool’s errand?’ published in 2011 (2nd edition) (www.academic-publishing.org) and, ‘Transforming Government and Public Services – realizing benefits through Project Portfolio Management’ published by Gower in 2010 (http://www.gowerpublishing.com/isbn/9781409401636). Steve is also one of the contributing authors of, ‘Project Portfolio Management – A View from the Management Trenches’ published by Wiley in October 2009 and sponsored by the PMI.  Most recently, he wrote the Benefits Management chapter for ‘The Effective Change Managers’ Handbook‘, KoganPage (2014) and he also contributed a chapter to Dalcher, D. (2014) Advances in Project Management, Gower.

Steve is a professionally qualified management accountant, with an MBA and Masters of Studies degree from Cambridge University.

Contact details: Stephen.jenner5@btinternet.com or stephen.jenner@qut.edu.au